Contact Us
Have a question or feedback? We'd love to hear from you. Choose the best way to reach us below.
General Support
Questions about aurora forecasts, app features, or need help with our services? We're here to help.
support@auroraforecast.appPrivacy Inquiries
Questions about data privacy, GDPR requests, or how we handle your information? Contact our privacy team.
privacy@auroraforecast.appFeedback & Suggestions
Have ideas to improve our aurora forecasts or app features? We value your input and actively consider suggestions.
support@auroraforecast.appFrequently Asked Questions
How accurate are your aurora forecasts?
Our forecasts are based on real-time data from NOAA's Space Weather Prediction Center, the most authoritative source for space weather. While forecasts provide reliable probability estimates, actual visibility depends on local weather conditions and light pollution.
How do I get aurora notifications?
Download our iOS app to receive smart notifications when aurora is visible at your location. The app includes Apple Watch support for instant alerts on your wrist.
Is the app available for Android?
Currently, our native app is only available for iOS and Apple Watch. You can still use our website for aurora forecasts on any device. We're considering Android development for the future.
How can I delete my data?
We collect minimal data and process most information locally on your device. For data deletion requests, please contact privacy@auroraforecast.app. See our Privacy Policy for details.
Response Time: We typically respond to inquiries within 24-48 hours. For urgent app issues, please include your device model and iOS version in your message.